Articles Customer Stories Product Resources Feb 20, 2025
At Kennedy Medical Centre, administrative staff spent up to 3.5 hours per day sorting, filing, and managing 3,000 incoming faxes per month. The manual process was time-consuming, pulling staff away from patient care and leading to administrative burnout.
To improve efficiency, Kennedy Medical Centre implemented Phelix AI’s Inbox Agent, streamlining document triage, patient matching, and seamless chart uploads. The impact? A 50% reduction in admin workload and 9+ hours saved per week, allowing staff to focus on higher-value tasks.
“The time spent sorting out our faxes has decreased significantly. Staff members are now more confident in navigating the system, which is a positive development, especially for a larger medical setting.”
— Kate Andres, Kennedy Medical Centre
With AI-powered automation, Kennedy Medical Centre has reduced admin strain and improved operational efficiency—ensuring staff can dedicate more time to what truly matters: patient care.
👉 Read the full case study here: https://www.phelix.ai/testimonial/kennedy-medical-centre/
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