Articles Customer Stories Product Resources Feb 20, 2025
At Kennedy Medical Centre, administrative staff spent up to 3.5 hours per day sorting, filing, and managing 3,000 incoming faxes per month. The manual process was time-consuming, pulling staff away from patient care and leading to administrative burnout.
To improve efficiency, Kennedy Medical Centre implemented Phelix AI’s Inbox Agent, streamlining document triage, patient matching, and seamless chart uploads. The impact? A 50% reduction in admin workload and 9+ hours saved per week, allowing staff to focus on higher-value tasks.
“The time spent sorting out our faxes has decreased significantly. Staff members are now more confident in navigating the system, which is a positive development, especially for a larger medical setting.”
— Kate Andres, Kennedy Medical Centre
With AI-powered automation, Kennedy Medical Centre has reduced admin strain and improved operational efficiency—ensuring staff can dedicate more time to what truly matters: patient care.
👉 Read the full case study here: https://www.phelix.ai/testimonial/kennedy-medical-centre/
You might also like
Articles Product Resources • 21 Mar 2025
Feature Spotlight: Advanced Dynamic Name Tagging | Inbox Agent
Articles Product Resources • 21 Mar 2025
Managing clinical documents efficiently isn’t just about storing them – it’s about finding the right document, fast. Generic file names like “Report” or “Diagnostic Imaging” make it...
Articles Customer Stories Product Resources • 7 Mar 2025
How TDOT Family Health Organization Achieved 91% Time Savings with Phelix AI
Articles Customer Stories Product Resources • 7 Mar 2025
At TDOT Family Health Organization, administrative staff spent up to 40 hours per week managing 5,500 incoming faxes per month. The manual process of patient identification, document categorization,...
Articles Customer Stories Product Resources • 6 Feb 2025
How TRIO Fertility Cut Admin Work by 50% with Phelix’s Outreach Agent
Articles Customer Stories Product Resources • 6 Feb 2025
At TRIO Fertility, administrative staff manually handled patient intake, scheduling, and follow-ups, leading to inefficiencies in patient workflows. With a growing patient base, ensuring timely form...
Experience the power of automation
Start customizing your virtual assistant today, or select from pre-existing primary, specialty, or radiology templated workflows. Get in touch to learn more or schedule a free workflow review with one of our automation experts!
